Retain More Customers. Automatically.

AI-powered customer retention that detects at-risk accounts and triggers personalized campaigns. Turn churn into recurring revenue without lifting a finger.

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Predict
Spot at-risk customers before they cancel
Automate
Trigger retention campaigns hands-free
Recover
Turn churn into recurring revenue
The Problem

Churn Is Silent Until It's Too Late

By the time a customer cancels, the decision was made weeks ago. Keptiva is being built to catch it earlier — and act automatically.

1
Connect your data
Link your billing and product data in minutes. Keptiva starts learning your customers' behavior patterns right away.
2
Spot the risk
Our models surface the accounts most likely to cancel — with the signals driving each prediction, so you know why.
3
Act automatically
Trigger personalized retention campaigns the moment risk appears — no manual monitoring, no spreadsheets.
How It Works

Get to Know Keptiva

Four powerful modules working together to prevent churn

Real-Time Risk Detection

Keptiva analyzes behavioral signals across billing and product usage to surface customers at risk — and shows you the "why" behind every prediction.

  • Continuous monitoring across your customer base
  • Behavioral and transactional signals
  • Explainable risk scores
  • Works with your existing data stack
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D

Predictive Analytics

Understand exactly why customers are at risk. Our explainable AI shows the signals driving each churn prediction.

  • Explainable AI predictions
  • Risk scoring dashboard
  • Customizable risk thresholds
  • API access for integration
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P

Automated Retention

Trigger personalized retention campaigns automatically. Email, SMS, in-app, and custom actions fire based on your rules.

  • Multi-channel campaigns
  • AI-generated personalized messaging
  • Smart discount optimization
  • Dynamic upsell recommendations
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A

Live ROI Analytics

See exactly how much revenue you're recovering. Live dashboards track saved customers, revenue impact, and ROI in real-time.

  • Real-time performance metrics
  • Recovered revenue tracking
  • Cohort analysis
  • Detailed reporting & exports
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M
Features

Built for Revenue Teams

Everything you need to stop churn and accelerate growth

◆
AI Churn Detection
Analyzes billing and usage signals to flag at-risk customers weeks before they leave — with the reasons behind each prediction.
✎
AI Messaging
Generates personalized retention copy that converts. Each message tailored to individual customer context.
⟳
Automated Campaigns
Triggers retention actions instantly. Email, SMS, in-app, and custom workflows work in harmony.
↗
Smart Upsells
Recommends the right upgrade at the right time. Increases expansion revenue without friction.
◻
Live Analytics
Real-time dashboards show exactly what's working. Track ROI and revenue recovery as it happens.
⌘
Native Integrations
Connects with Salesforce, HubSpot, Stripe, Intercom, Slack, and 40+ tools. API & webhooks included.
Pricing

Plans That Pay for Themselves

Priced to win against tools that cost 2-3x more. Most customers see 3-10x ROI in the first 90 days.

Starter
For early-stage SaaS teams getting serious about retention
$ 299
per month
  • Up to 2,500 customers tracked
  • AI churn prediction
  • Email retention campaigns
  • Basic automation workflows (5 active)
  • Dashboard & analytics
  • Stripe, HubSpot integrations
  • Standard email support
  • Founding-customer pricing
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No credit card required
Most Popular
Growth
For scaling teams that need full automation and advanced AI
$ 999
per month
  • Up to 25,000 customers tracked
  • Advanced AI churn predictions
  • Multi-channel campaigns (Email + SMS + In-app)
  • Unlimited automation workflows
  • AI-generated personalized messaging
  • Smart upsell recommendations
  • All 40+ native integrations
  • API access & webhooks
  • Priority support (4hr response)
  • Dedicated onboarding specialist
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Most chosen by Series A-C companies
Enterprise
For large teams with custom needs, security requirements, or 100K+ customers
Custom
Starting at $3,500/mo
Volume discounts available
  • Unlimited customers tracked
  • Everything in Growth, plus:
  • Custom AI model training
  • Dedicated infrastructure
  • SSO & SAML authentication
  • Custom integrations & workflows
  • SOC 2, HIPAA, GDPR compliance
  • On-premise deployment option
  • White-label capabilities
  • Dedicated CSM & solution architect
  • Custom SLA (99.99% uptime)
  • 24/7 phone support
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Volume pricing for 100K+ customers
Founding Customer Pricing

Keptiva is in early access. Founding customers get locked-in pricing, direct access to our team, and a say in the roadmap. Prices below reflect our planned launch tiers.

Locked-In Pricing
Founding
rates that won't increase as we grow
Shape the Product
Direct line
to the team building Keptiva
Questions

Frequently Asked

Everything you need to know about Keptiva.ai

Our AI analyzes behavioral signals including usage patterns, support interactions, billing changes, login frequency, feature adoption, and engagement trends. It surfaces the customers most likely to cancel and shows the signals driving each prediction, so your team knows why — not just who.
Pricing is based on the number of customers you're tracking. Starter ($299/mo) supports up to 2,500 customers, Growth ($999/mo) supports up to 25,000, and Enterprise (custom, from $3,500/mo) is unlimited. You can upgrade or downgrade anytime, and annual billing saves you 20%. We're typically 2-3x cheaper than comparable platforms like ChurnZero or Gainsight.
The value is simple to frame: if Keptiva helps you retain even a few customers a month that you'd otherwise lose, it pays for itself many times over. As an early-access product, we don't yet publish average customer ROI figures — we'd rather earn those numbers with our founding customers than invent them. We'll work with you to measure real impact on your own data.
Most customers are live within 30 minutes for Starter, and within 1-2 days for Growth (we handle data integration). Enterprise implementations typically take 1-2 weeks including custom configurations. You'll see first recoveries within the first week.
We natively integrate with 40+ tools including Salesforce, HubSpot, Stripe, Intercom, Slack, Segment, Mixpanel, Amplitude, and more. We also offer a public API and webhooks for custom integrations to any tool in your stack.
Yes. We're SOC 2 Type II certified, GDPR compliant, and HIPAA-ready. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Enterprise customers get white-glove security reviews, dedicated infrastructure, and can deploy on-premise.
Yes. Monthly plans can be cancelled anytime with no penalties. Annual plans are pre-paid for 12 months, but we offer flexibility if your needs change significantly. We also offer a 30-day money-back guarantee on all annual subscriptions.
Keptiva is currently in early access. Request access through the form above and we'll reach out to understand your setup, get you onboarded, and lock in founding-customer pricing. Early customers work directly with our team and help shape the product.

Request Early Access

Keptiva is being built with its first customers. Join the early-access list and we'll reach out to learn about your churn challenges and get you in early — with founding-customer pricing.

No spam. We'll only email you about early access.